- Traben-Trarbach, Germany
- info@cad-labs.com
1. Privacy at a Glance
General Information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can personally identify you. Detailed information on the topic of data protection can be found in the privacy policy set out below.
Data Collection on This Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Notice Concerning the Controller” in this privacy policy.
How do we collect your data?
Some of your data is collected when you provide it to us. This may, for example, be data you enter in a contact form.
Other data is collected automatically or after your consent when you visit the website by our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). The collection of this data occurs automatically as soon as you access this website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior. Where the website enables contracts to be concluded or initiated, the transmitted data will also be processed for contract offers, orders, or other business inquiries.
What rights do you have regarding your data?
You have the right at any time to obtain information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given your consent to data processing, you may revoke this consent at any time with future effect. Furthermore, you have the right to request the restriction of processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
For this, as well as for any further questions on the subject of data protection, you may contact us at any time.
Analytics Tools and Third-Party Tools
When you visit this website, your browsing behavior may be statistically evaluated. This is done primarily using analytics programs.
Detailed information about these analytics programs can be found in the following privacy policy.
2. Hosting
External Hosting
This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated via a website.
External hosting is carried out for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly, and efficiently through a professional provider (Art. 6(1)(f) GDPR). Where consent has been obtained, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) of the German Telecommunications-Digital Services Data Protection Act (TDDDG), insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.
Our hosting provider(s) will only process your data to the extent necessary to fulfill their service obligations and follow our instructions with regard to such data.
Hosting Provider:
HOSTINGER operations, UAB
Švitrigailos str. 34, Vilnius 03230, Lithuania
3. General Notes and Mandatory Information
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy.
When you use this website, various personal data will be collected. Personal data is any data with which you could be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We note that the transmission of data over the internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.
Notice Concerning the Controller
The controller responsible for data processing on this website is:
CAD-LABS GbR
Björn Ludwig, Christian Gehrke, Sergej Schimpf
Am Bahnhof 54
56841 Traben-Trarbach
Germany
Telephone: +49 6541 818396
Email: info@cad-labs.com
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Storage Duration
Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will occur after these reasons cease to apply.
General Notes on the Legal Basis for Data Processing on This Website
If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR and Art. 9(2)(a) GDPR if special categories of data according to Art. 9(1) GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), the data processing is also carried out on the basis of § 25(1) TDDDG. Consent can be revoked at any time.
If your data is necessary for the fulfillment of a contract or for carrying out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if required to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest under Art. 6(1)(f) GDPR. The specific applicable legal basis in each case is explained in the following sections of this privacy policy.
Recipients of Personal Data
In the course of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if it is necessary for the performance of a contract, if we are legally obliged to do so (e.g., transfer of data to tax authorities), if we have a legitimate interest according to Art. 6(1)(f) GDPR in the transfer, or if another legal basis permits the data transfer. When using processors, we only transfer personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement will be concluded.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You may revoke consent you have already given at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR RELEVANT PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data which we process automatically on the basis of your consent or in fulfillment of a contract delivered to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.
Access, Rectification, and Erasure
Within the framework of applicable legal provisions, you have the right at any time to free access to your stored personal data, its origin and recipient, and the purpose of data processing and, if applicable, a right to rectification or erasure of this data. For this purpose, as well as for further questions on the subject of personal data, you may contact us at any time.
Right to Restrict Processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:
If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. An encrypted connection can be recognized by the browser’s address line changing from “http://” to “https://” and by the lock icon in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Data Collection on This Website
Cookies
Our internet pages use “cookies.” Cookies are small data packages that do no harm to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.
Cookies may be set by us (first-party cookies) or by third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart function, display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies required to carry out the electronic communication process, to provide certain functions you have requested (e.g., shopping cart function), or to optimize the website (e.g., cookies measuring the web audience) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be withdrawn at any time.
You can configure your browser to inform you about the setting of cookies and only allow cookies in individual cases, to exclude the acceptance of cookies in certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are disabled, the functionality of this website may be limited.
Which cookies and services are used on this website are detailed in this privacy policy, including:
4. Data Collection on This Website (continued)
Server Log Files
The provider of the pages automatically collects and stores information in what are known as server log files, which your browser automatically transmits to us. These are:
This data will not be merged with other data sources.
The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.
Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been requested; consent can be withdrawn at any time. The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Inquiry by Email, Telephone, or Fax
If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively processing the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if it has been requested; consent can be withdrawn at any time.
The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
5. Plugins and Tools
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to determine whether data entered on this website (e.g., in a contact form) is being entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For analysis, reCAPTCHA evaluates various types of information (e.g., IP address, time spent on the website, mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses take place entirely in the background. Website visitors are not advised that such an analysis is taking place.
The storage and analysis of the data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web services from abusive automated crawling and from spam. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.
Further information on Google reCAPTCHA can be found in Google’s Privacy Policy and Terms of Service at:
https://policies.google.com/privacy and
https://policies.google.com/terms.
Google is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States to ensure compliance with European data protection standards when processing data in the US. Companies certified under the DPF commit to adhering to these data protection standards. More information is available here:
https://www.dataprivacyframework.gov/participant/5780.
WooCommerce (E-Commerce Functionality)
This website uses the WooCommerce plugin to provide e-commerce capabilities. WooCommerce processes, among other things, your name, billing and shipping address, email address, phone number, payment information, and IP address for the purpose of processing orders and managing customer accounts.
Purpose: Order fulfillment, customer account management, and payment processing.
Legal Basis: Art. 6(1)(b) GDPR (contract performance) and Art. 6(1)(f) GDPR (secure and efficient order processing).
Retention Period: Data is stored for the duration of the contractual relationship and in accordance with statutory retention obligations.
Elementor & Hello Elementor Theme
This website uses Elementor and the Hello Elementor theme to design and manage the website layout and functionality. In certain cases, Elementor may collect usage data to improve its services.
Legal Basis: Art. 6(1)(f) GDPR (legitimate interest in efficient and user-friendly website management).
Yoast SEO
This website uses the Yoast SEO plugin for search engine optimization. The plugin may process metadata and content analysis to improve search engine visibility.
Legal Basis: Art. 6(1)(f) GDPR (legitimate interest in optimizing website visibility).
CookieYes (Cookie Management)
This website uses CookieYes to manage user consents for cookies and similar technologies. CookieYes sets technically necessary cookies to store your consent preferences.
Retention Period: 12 months.
Legal Basis: Art. 6(1)(c) GDPR (compliance with legal obligation to obtain and manage user consent).
Leaflet (Interactive Maps)
This website uses Leaflet to display interactive maps. When accessing a page with embedded maps, your IP address may be transmitted to external servers that provide the map content.
Legal Basis: Art. 6(1)(a) GDPR (consent). The map will only load after you have given your consent.
JavaScript Libraries and Front-End Tools
The site uses various JavaScript libraries and tools such as Swiper, Select2, Clipboard.js, jQuery UI, core-js, and Underscore.js to ensure proper front-end functionality. Where these libraries are loaded from external Content Delivery Networks (CDNs), your IP address may be transmitted to the respective providers.
Legal Basis: Art. 6(1)(f) GDPR (legitimate interest in efficient website operation) or Art. 6(1)(a) GDPR if consent is required.
6. International Data Transfers
In some cases, the use of certain tools or services may involve the transfer of personal data to countries outside the European Union (EU) or the European Economic Area (EEA), particularly to the United States. Where applicable, such transfers are carried out based on:
Google LLC and certain other providers used on this website are certified under the EU-US Data Privacy Framework (DPF). Certified companies are committed to complying with European data protection standards when processing personal data from the EU in the US.
7. Security Measures
We maintain appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
This includes the use of SSL/TLS encryption for all data transmissions between your browser and our servers.
8. Detailed Cookie and Tracking Overview
| Name | Provider | Purpose | Retention Period | Type |
| cookieyes-consent | CookieYes | Stores your cookie consent preferences | 12 months | Technically necessary |
| woocommerce_cart_hash | WooCommerce | Enables shopping cart functionality | Session | Technically necessary |
| woocommerce_items_in_cart | WooCommerce | Stores items in the shopping cart | Session | Technically necessary |
| wp_woocommerce_session_* | WooCommerce | Stores a unique code for each customer to retrieve cart data | 2 days | Functional |
| recaptcha_token | Google reCAPTCHA | Bot and spam protection | Session | Functional |
| elementor | Elementor | Stores information on the user’s navigation for internal analytics | Persistent | Functional |
| _ga / _gid (if Google Analytics is enabled) | Website usage statistics | 24 months / 24 hours | Analytics | |
| leaflet_tile_cache | Leaflet | Caches map tiles for faster loading | Session | Functional |
9. Updates to This Privacy Policy
We reserve the right to amend this privacy policy to ensure it always complies with current legal requirements or to reflect changes in our services. The new privacy policy will apply to your next visit.
10. Contact Information
If you have any questions about this privacy policy or about how we process your personal data, you can contact us at:
CAD-LABS GbR
Björn Ludwig, Christian Gehrke, Sergej Schimpf
Am Bahnhof 54
56841 Traben-Trarbach
Germany
Telephone: +49 6541 818396
Email: info@cad-labs.com
Notice: Summer Break at CAD-LABS
From July 16 to August 11, 2025, we will not be available. During this time, our shop and checkout functionality will be disabled. We’ll be back and ready to assist you on August 12. Thank you for your understanding!
Our Aligner Portal remains open during this period, and aligner orders will continue to be processed as usual.
